a.i.o. Creator installiert nicht

[edwindekok]

Hallo,

Ich habe ein neuen Mediola Gateway V4 plus. Laut den Gebrauchsanweisung habe ich zuerst die Software auf den Gateway geupdatet und erst dann angefangen mit den Installation von a.i.o. Creator.

Wenn ich die installiere fangt die an den Server Templates zu cachen. Das dauert einige Minuten, wenn das fertig ist bleibt er stehen. Ich habe mein Rechner schon übernachts stehen lassen aber immer noch den gleiche Screen.

Ich habe alles desinstalliert un habe neu angefangen aber das macht kein Unterscheid. Ich installiere das auf mein Laptop mit Windows 8.1. Ich habe das gleiche auch versucht auf mein Rechner mit Windows 7 aber da passiert genau das gleiche.

Was muss ich tun um die Creator Installation fertig zu bekommen?

Edwin de Kok
Niederlande

[MServaas]

I have the same problem. Tried a lot of different installations with different compatabilities. Nothing worked. I Hope there will be soon an answer. I asked the vendor Conrad to search for a solution too. Just have to be patient i think... will be followed up.
Marcel
Netherlands

[Willow]

Hallo,

I had the same problem. With version 1.706.
What i did was;
Remove the program with, Programma's en onderdelen in the Configuratiescherm.
Run the setup again, but uncheck Toepassing starten na installatie.
After the setup is finished go to the folder: C:\Program Files (x86)\a.i.o. Creator\locale, en open the file nl.properties.txt with the text editor.
Then look for the string : firstDayOfWeek 1, en replace with firstDayOfWeek=1
Then look for the string : li_trailversion en replace with li_trailversion=
Save the file, and exit.
Now start the program......
There wil be pop up an window "Select Java Runtime Programfile" from Java (when you have one of the last versions), and select java.exe in C:\Program Files (x86)\Java\jre1.8.0_45\bin.

I hope it will be fixed in the next release.....

Good Luck.......and happy programming

[MServaas]

Thanks,

This helps very good.

Only the programs says something about the version, he can't look for updates.

But the program is working now, thats most important.

Many thanks.

[edwindekok]

I had contact with the helpdesk. They advised me to set the system language to German. After this the installation worked.

Still having a connection problem.......

[MServaas]

He didn't recognize my gatway, filled it in manually, didn't test further yet.

I tried to make an remote account (remotes.aio-control.com).
I don't get a conformation mail and can't login...
Did you succeed this part?

Regards, Marcel

[edwindekok]

I have the same problem. I have updated my Gateway with the new software. When I use the gateway configuration tool I can see the gateway. It updates, I can change the password etc. etc.

When I try to search gateways in my network with aio Creator it does not see anything. When I fill in the data manually it does not confirm. The button does not respond. I have tried it with my firewall switched off, no success.

[MServaas]

I send an email to support@mediola.com, to ask why i can't create an account.

Hopefully they respond tommorow.

I'll let you know when I received an reaction.

Regards

[MServaas]

Support has activated my account.

Login in is possible now.

Edwin, I advise you to contact support@mediola.com

They can help you to get in contact with your gateway i suppose.

I hopefully have some time next week to explore...

Regards,